Player identity connected to the account
Identity verification, the player profile and biometric login remain connected within the same account.
2sAverage verification time
84 %Recognition success rate
1 400 +Terminals in operation
200 000 +Verifications per month
From terminal to mobile with the same account.
BLUE ID connects verified identity with the player account. Players can start in retail and continue online without creating another profile or repeating the entire onboarding process.
Self-service terminal
Face sign-in instead of a card and PIN, for faster, simpler service.
Web
Digital onboarding and identity verification, right in the browser.
Mobile app
Passwordless biometric sign-in and full access to the player account.
Identity verification in three steps.
BLUE ID combines document scanning, liveness detection and facial matching into one process.
ID scan
Auto-capture of the document and data extraction.
The user scans their ID, the system reads the data, and checks that the document is genuine.
Selfie and liveness check
Automatic face capture, confirming a real person is in front of the camera.
Auto-capture takes a clean shot at the right angle and lighting. The liveness check runs passively and blocks photos, on-screen video, and masks.
Document match and face sign-in
The face is matched against the ID, and identity is linked to the account.
The comparison result is saved to the player profile, and the verified identity can then be used across supported BLUE ID scenarios.
Where biometrics actually saves time
From registering a new player to everyday sign-in at a branch terminal.
Digital onboarding
Document scan, selfie and liveness detection verify a new player in one process.
Facial login at the terminal
Players can access their account using their face, without a card or PIN.
Identity connected to the player account
The verified identity remains linked to the player profile and can be used across supported BLUE ID processes.
Identity verification and face login
A single glance at the camera instead of entering data.
Selfie-to-document matching
Confirmation that the ID belongs to the person registering.
Liveness check
Protection against a photo, a video on a screen, or a mask.
Passwordless sign-in
No passwords, no SMS codes — and fewer resets for support.
Biometrics designed with data control in mind.
BLUE ID handles biometric data with a clear purpose, defined data scope and an auditable trail. The setup can be adapted to the market, use case and your internal rules.
Biometric template instead of a photo
The face is processed as a biometric representation used for identity matching.
Only the data that is needed
Only data required for the specific purpose and defined retention period is processed.
Every verification leaves a record
The result, time and flow of each verification remain traceable.
Rules tailored to your use case
Purpose, retention periods and other rules are configured according to the specific deployment.
Biometrics is not the only option
If a player cannot or does not want to use biometrics, the process can continue through an alternative method.
A fallback path is always available
Biometrics is an accelerator, not the only way to access an account.
A complete identity solution in one package. You choose the engine.
You're not buying a component you then have to wire in yourself. BLUE ID is a finished product built from three layers. We always deliver the top two, and they work from day one. You only decide on the third: which biometric engine runs underneath.
Onboarding portal
Ready-made screens in your brand, for online and SSBT alike. Nothing to design, nothing to build.
Control center
It runs the entire verification in the background and shields the engine behind it. Switching providers becomes a settings change, not a new project.
The only thing you need to decide
Our own engine.
- check_circleNo third-party license fees
- check_circleNew features on request, no waiting on a vendor
- check_circleWe're accountable for the result, not a chain of vendors
An established third-party engine.
- check_circleUse a license you already pay for
- check_circleA fit when the regulator requires it
- check_circleNeither verified players nor your staff notice the switch
What we get asked most often
Does a player have to register separately for the terminal and for mobile?add
No. There's one verified identity, tied to the player account. Onboarding only needs to happen once, in any channel, and sign-in then works on the terminal, the web and the mobile app.
What if the face isn't recognized?add
Biometrics is never the only path. A fallback sign-in method always remains: a card, a password, or staff assistance at the branch. We set thresholds to match what's acceptable for your case.
How does fraud prevention work?add
Liveness detection catches attempts to sign in with a photo, a video played on a screen, or a mask. Matching the selfie against the ID photo also stops registration under someone else's identity.
Where is biometric data stored?add
It depends on your setup: your own infrastructure, or an environment you choose. We store a biometric template, not a usable photo, and keep the processing scope to the necessary minimum.
Can it be connected to our existing loyalty or CRM system?add
Yes, that is a standard part of the delivery. Integration with existing systems and adaptation to the specific use case is part of the solution.
Can we use biometrics from a different vendor?add
Yes. If you already have a vendor in place, or the regulator requires it, we integrate their solution. The process design, terminals and connections to your systems stay the same.
Let's talk about where biometrics can help you
A free consultation, with a reply within 24 hours.